“PAY ATTENTION TO EACH OTHER."
“I HOPE THAT WITH NINA, WE CAN PAY ATTENTION TO EACH OTHER BETTER.”
Arno van Poppel, general director VBMS
“NINA brings uniformity and clarity. I hope this will help us to get the message on board clearly. Despite our tumultuous growth, we have managed to keep safety statistics reasonably fl at, but every incident is one too many. If, like me, you have had to tell two families that daddy is never coming home, you understand what an accident really means. I never want to have to do that again.”
I expect a lot from this:
“One of the spearheads is ‘addressing each other’. I see that this is still not happening enough. It’s about trust: trusting that the other person is addressing you because they care about you. I hope that with NINA, we can pay attention to each other better than we have done in the past.”
This is what I stand for:
“The worst thing in the workplace is indifference. Because then you don’t care about quality, safety or colleagues. Working safely only comes naturally if people feel connected to their work. You can promote this connectedness with the tools in NINA: being transparent, giving people responsibility, not calling people to account for their errors, but talking about them. That is what I stand for.”